Share documents
Commercial invoice, packing list and transport docs — we advise on permits and classification early.
Customs clearing
Import and export customs clearing, compliance and documentation for Southern African ports and borders.
Import and export entries coordinated with your freight — formal quotes through the Client Zone.
How customs clearing works
We prepare entries, coordinate with authorities and keep you updated — linked to your freight booking when you use Dael end to end.
Lodge the entry
Import or export filing with duties guidance and port or border coordination.
Release & delivery
Cargo cleared for collection or onward road freight — milestones visible on your booking timeline.
Import clearing
Tariff classification, duties and release at port.
Export compliance
Documentation and filings before cargo departs.
Port coordination
Aligned with your ocean, air and road bookings.
Moving cargo across borders requires accurate customs declarations, supporting documents and timely interaction with authorities. Our clearing team works alongside your freight bookings so imports and exports are not held up by paperwork gaps or classification errors.
Import customs
We prepare and lodge import entries, advise on duties and VAT, and coordinate examinations where required. Shipments are cleared against your commercial invoice, packing list and transport documents — with status updates as cargo moves through port or inland depot.
Export customs
Export filings are completed before cargo is accepted for international movement. We verify commodity codes, permits and restrictions early so cut-offs are met and carriers are not rejected at acceptance.
Integrated with freight
Customs clearing is most efficient when planned with ocean, air or road freight from the same team. Your enquiry, estimate and booking in the Client Zone can cover both transport and clearing scope — one reference chain from quote to delivery.
- Import and export customs entries
- Tariff and valuation guidance
- Coordination with SARS and port/airport systems
- Linked to your
BKG-booking timeline
Customs & booking FAQ
How do I request a quote?
Create a free Client Zone account, sign in and submit an enquiry with your route, cargo and service type. You will receive an
ENQ- reference by email. Our team reviews the details and publishes a formal estimate (EST-) when ready.Are online estimates instant or automatic?
No. Freight pricing depends on carrier space, season, routing and documentation. Your enquiry is reviewed by Dael staff who prepare the quote amount and scope. You then accept or decline the estimate online.
How do I track my shipment?
After you accept a quote you can create a booking (
BKG-) in the Client Zone. Status updates (submitted, confirmed, in transit, completed) are set by our operations team — this is milestone tracking, not live GPS or vessel maps.What services does Dael Global offer?
Airfreight, ocean freight (LCL and FCL), rail freight, road freight, warehousing and training. We coordinate multimodal moves across Southern Africa and international trade lanes.
When can I download documents?
Contracts, quotations, bills of lading and other files appear under Estimates after you accept a quote. Tax invoices for a shipment are registered against your booking — open the booking detail page to view, download, or upload proof of payment when requested.
What information should I include in an enquiry?
Service type, origin and destination, cargo description, weight or volume, Incoterm (if known), and urgency. The more accurate the details, the faster we can prepare your quote.
Related freight services
Often booked together with customs clearing.
Ocean freight
FCL and LCL imports and exports with port coordination aligned to your clearing entries.
Read more
Road freight
Cross-border delivery once cargo is released — corridors across SADC linked to your booking.
Read moreRequest a quote
We review every customs and freight scope manually. Register in the Client Zone to submit an enquiry — our team responds with a formal estimate reference you can accept before booking.